Frequently asked questions (FAQ)

The Terms of Use define the rules for accessing and using the Chic Montreal site, whether to browse, make a purchase or use our services. They apply automatically as soon as you visit the store or place an order.

These terms refer to Chic Montreal, the operator of the website, its services, features and content.

Yes, Chic Montreal reserves the right to update or modify the Terms of Use at any time. The most recent version is always available on our site.

Yes, you must be of legal age in your country of residence to use the site or receive products ordered.

  • Use the services for illegal or unauthorized purposes.
  • Distribute viruses, malware or any other harmful code.
  • Circumvent or violate any applicable laws.
    Any violation may result in immediate suspension of your access.

Yes, payment information (e.g. credit card details) is always transmitted encrypted. However, other data (such as comments) may be transmitted without encryption.

No. All content (text, photos, logos, design) is protected by copyright. Reproduction, publication or commercial use without written permission is strictly prohibited.

Information is provided on a general basis. Chic Montreal does not guarantee its accuracy, completeness or timeliness. It may be modified at any time.

The site may contain links to third-party services or sites. Chic Montreal is not responsible for their content, operation or reliability.

  • You declare that you are of legal age.
  • You are responsible for your own content (e.g. comments, downloads).
  • You must comply with all applicable laws, including intellectual property and privacy laws.
  • In the event of non-compliance, Chic Montreal may suspend or terminate your access.

The Terms of Use are governed by the most recent version available on the site. Any dispute or claim will be dealt with in accordance with the applicable legislation indicated in these conditions.

  • To find out about your rights and obligations as a customer.
  • To use our services safely.
  • To avoid misuse or misunderstanding.